Data handling policy

PRIVACY AND CONFIDENTIALITY POLICIES OF PERSONAL INFORMATION AND DATA

By virtue of the entry into force of Statutory Law 1581 of 2012, through which the general provisions for the protection of personal data are dictated, and its Regulatory Decree 1377 of 2013, GLOWDEVAR, regulates the policies, processes and procedures aimed at achieving an effective protection of the constitutional right of habeas data, which has been defined by the Constitutional Court of Colombia as “…a guarantee of the right to privacy, (…) a manifestation of the free development of personality (…) an autonomous right, in which the core of the right to habeas data is composed of computer self-determination and freedom – including economic freedom.”

In this way GLOWDEVAR., considered responsible and/or in charge of the processing of personal data, will carry out this processing on behalf of, and with prior authorization from, the owner and based on the information that the owner has reported to us in the development of the different activities carried out by our company. company, in particular the following: names, identification document number, address, landline and mobile phone, addresses, email, profession.

GLOWDEVAR is committed to the correct use and treatment of the personal data of its clients and users, avoiding unauthorized access to third parties that allows us to know or violate, modify, disclose and/or destroy the information that resides in the databases of GLOWDEVAR. the company. For this reason, GLOWDEVAR. It has security protocols and access to its information, storage and processing systems, including physical security risk control measures. GLOWDEVAR will also subscribe to confidentiality obligations with each and every one of its employees, in an effort to prevent the data stored in its Databases from being used by unauthorized third parties.

The data stored in the GLOWDEVAR Databases may only be used (processed) by personnel who are linked by an employment contract, and by suppliers with whom a business relationship is maintained.

GLOWDEVAR will maintain its Databases in locked physical files, electronic Databases under information security controls. The files that are managed by third parties hired for this purpose will be controlled by our organization, in such a way that the person in charge of the treatment ensures their confidentiality, use and restricted access.

The data will be used to: – Comply with legal or contractual obligations contracted with the owner – Inform about our products and/or services and changes therein – Carry out evaluation processes on the quality of our products and services – Provide products and services.- Commercial, advertising or promotional information about products and/or services, events and/or promotions of a commercial nature or not, in order to promote, invite, direct, execute, inform and in general, lead to carry out commercial or advertising campaigns, promotions or contests - Transfer and transmission of your personal data to third parties.

The information and personal data provided to GLOWDEVAR may be processed, collected, stored, used, circulated, deleted, shared, updated. We can carry out the aforementioned activities through different means such as physical mail, email, cell phone or mobile device, via text messages (11 S and/or MMS), or through any analog and/or digital means of communication, known or to know.

Authorization of the Owner. Without prejudice to the exceptions provided for in the law, the Treatment requires the prior and informed authorization of the Owner, which must be obtained by any means that can be subject to subsequent consultation.

Cases in which authorization is not necessary. The authorization of the Owner will not be necessary when it comes to:

  1. Information required by a public or administrative entity in the exercise of its legal functions or by court order;
  2. Data of public nature;
  3. Medical or health emergency cases;
  4. Processing of information authorized by law for historical, statistical or scientific purposes;
  5. Data related to the Civil Registry of Persons.

Whoever accesses personal data without prior authorization must in all cases comply with the provisions contained in this law.

Rights that assist the Owners: The Owner of the personal data will have the following rights: ‌know, update and request the rectification or deletion of data; know how GLOWDEVAR uses your personal data and revoke at any time the authorization for the inclusion of your personal data in GLOWDEVAR's databases, does not collect or handle information on sensitive data. In the event of requesting information about this type of data, it is stated that the response is completely optional.

Any substantial change in the Information Processing Policy that may affect the content of the authorization granted by the owner will be communicated to the owner in the terms established by current regulations. In addition, previous versions of the Information Processing Policy will be preserved.

The owner's non-opposition to the use of their data, within thirty (30) days following notification of the new Information Processing Policy constitutes acceptance thereof.